Your chauffeur's name and mobile number are emailed to you one day in advance.
SJC Pickup Policy:
Curbside pickup is not allowed at San Jose International. All arrivals are handled as inside Bag Meet at the baggage claim carousel.
Meet & greet inside at the baggage claim carousel for your domestic flight. Your driver will text you before you land and will be waiting carousel-side with a name sign.
Cannot locate your driver? Call Dispatch at +1-650-876-1777.
Meet & greet just outside Customs & Immigration exit. Your driver will text you before you land and will be standing at the Customs exit with a name sign.
Questions or delays? Call/text your driver, or call Dispatch at +1-650-876-1777.
Reminder: Your chauffeur's name and mobile number are emailed to you one day before your trip. Keep that email handy.
Real answers to what passengers ask while finding their driver at SJC.
SJC does not allow curbside limo pickup, so every SJC arrival is handled as an inside meet-and-greet — and the SJC meet-and-greet fee is 50% off. Your chauffeur meets you in baggage claim holding a placard with your name, then walks you to the vehicle in the airport's designated limo area: the first floor of Hourly Lot 2 (the Terminal A Garage) if you land at Terminal A (American, Delta, United, Frontier, Volaris), or Hourly Lot 5 if you land at Terminal B (Southwest, Alaska, Hawaiian, ZIPAIR). International arrivals are met at Stop 3 on the south-east side of Hourly Lot 2. We confirm the meet-point via text the day of your arrival.
Our dispatch system tracks every booked flight in real time via FAA data. The moment your SJC flight is delayed, early, diverted, or lands, your chauffeur sees the update. SJC has strong American/Alaska/Delta/JSX/Hawaiian schedules — we have decades of experience with these carriers' on-time patterns. No need to call us when you land.
Zero charge for tracked delays. We track every booked flight. If your inbound flight is delayed 30 minutes or 3 hours, your chauffeur is automatically re-routed and waits. No need to call. Even if your flight diverts to SFO or OAK, we can re-route the chauffeur to your actual arrival airport.
SJC is the closest Bay Area airport to Silicon Valley (Apple Park, Google, Stanford, Sand Hill Road), Carmel Valley, Pebble Beach, and Big Sur. If your destination is south of San Francisco, SJC typically saves 30-45 minutes vs SFO or OAK. SJC also has fewer TSA crowds, easier ground-transport access, and growing direct flight inventory (American, Alaska, JSX semi-charter, Delta, Hawaiian). For Silicon Valley executives the SJC home airport is the default.
SJC's limo pickup zones are inside the hourly parking structures, not on the arrivals curb — the airport does not permit curbside limo pickup. Terminal A pickup is on the first floor of Hourly Lot 2 (the Terminal A Garage), outside baggage claim. Terminal B pickup is in Hourly Lot 5, outside baggage claim. International arrivals use Stop 3 on the south-east side of Hourly Lot 2. You do not need to find it yourself: because every SJC arrival is an inside meet-and-greet, your chauffeur comes to baggage claim and walks you out to the vehicle. SJC's compact footprint keeps that walk short.
Yes. SJC handles substantial private aviation traffic at Atlantic Aviation (east side of the field) and Signature Flight Support (west side). We coordinate plane-side FBO pickup, custom transfer time to your destination (downtown SF, Silicon Valley HQs, Carmel Valley, Napa Valley), and overnight chauffeur retainer arrangements for clients flying private. Common itinerary: SJC FBO arrival + Apple Park / Stanford meeting + transfer to Yountville or Carmel Valley for the evening.
Call our 24/7 dispatch immediately at +1-650-876-1777. We will text you the chauffeur's direct contact information and current location. Your chauffeur also has your phone number and is monitoring for your messages. We have never had a guest stranded at SJC in 40 years of dispatch.
SJC Terminal A serves American, Delta, United, Frontier, and Volaris. Because SJC does not allow curbside limo pickup, Terminal A pickup happens in the airport's designated limo area on the first floor of Hourly Lot 2 — the Terminal A Garage — directly outside baggage claim. Your Airport Commuter chauffeur meets you inside Terminal A baggage claim with a name placard and walks you out to the vehicle, so you never have to locate the garage yourself. International arrivals are met at Stop 3 on the south-east side of that same garage. We text you the exact Terminal A pickup spot before you land.
SJC Terminal B serves Southwest, Alaska, Hawaiian, and ZIPAIR. Because SJC does not allow curbside limo pickup, Terminal B pickup happens in the airport's designated limo area in Hourly Lot 5, directly outside Terminal B baggage claim. Your Airport Commuter chauffeur meets you inside Terminal B baggage claim with a name placard and walks you out to the vehicle. We text you the exact Terminal B pickup spot before you land. Terminal A and Terminal B are connected by a short walk if your plans change.