Your chauffeur's name and mobile number are emailed to you one day in advance.
SJC Pickup Policy:
Curbside pickup is not allowed at San Jose International. All arrivals are handled as inside Bag Meet at the baggage claim carousel.
Meet & greet inside at the baggage claim carousel for your domestic flight. Your driver will text you before you land and will be waiting carousel-side with a name sign.
Cannot locate your driver? Call Dispatch at +1-650-876-1777.
Meet & greet just outside Customs & Immigration exit. Your driver will text you before you land and will be standing at the Customs exit with a name sign.
Questions or delays? Call/text your driver, or call Dispatch at +1-650-876-1777.
Reminder: Your chauffeur's name and mobile number are emailed to you one day before your trip. Keep that email handy.