Oakland International Airport (OAK) Limousine Service Arrival Instructions

Oakland International Airport (OAK) Limousine Service Arrival Instructions

Your chauffeur's name and mobile number are emailed to you one day in advance. Here are your three pickup options at OAK:

  1. Curbside (No Additional Charge) — Outside Passenger Pickup Area

Your driver will text you before touchdown. As soon as you land:

  • Call or text your driver directly to establish contact
  • Let the driver know whether you have checked luggage or carry-on only
  • Tell the driver which terminal and door you'll be waiting at — at OAK we can pick up passengers already at the curbside

Important: Your driver cannot wait at the OAK curb. Text your driver only when you're at the curb with your bags — we roll up within 2–3 minutes from the cell phone lot.

Can't reach your driver? Call Dispatch at +1-650-876-1777.

  2. Bag Meet ($45 Additional Charge) — Inside at Baggage Claim

Meet & greet inside at the baggage claim carousel for your flight. Your driver will text you before you land and will be waiting carousel-side with a name sign.

Cannot locate your driver? Call Dispatch at +1-650-876-1777.

  3. Customs Meet ($65 Additional Charge) — International Arrivals

Meet & greet just outside Customs & Immigration exit. Your driver will text you before you land and will be standing at the Customs exit with a name sign.

Questions or delays? Call/text your driver, or call Dispatch at +1-650-876-1777.

Reminder: Your chauffeur's name and mobile number are emailed to you one day before your trip. Keep that email handy.

For fastest response text us — include dates, times, passengers, bags, pickup/drop-off. Let us know how you found us and what you searched
Call (650) 876-1777 Text (650) 228-3590