Your chauffeur's name and mobile number are emailed to you one day in advance. Here are your three pickup options at OAK:
Your driver will text you before touchdown. As soon as you land:
Important: Your driver cannot wait at the OAK curb. Text your driver only when you're at the curb with your bags — we roll up within 2–3 minutes from the cell phone lot.
Can't reach your driver? Call Dispatch at +1-650-876-1777.
Meet & greet inside at the baggage claim carousel for your flight. Your driver will text you before you land and will be waiting carousel-side with a name sign.
Cannot locate your driver? Call Dispatch at +1-650-876-1777.
Meet & greet just outside Customs & Immigration exit. Your driver will text you before you land and will be standing at the Customs exit with a name sign.
Questions or delays? Call/text your driver, or call Dispatch at +1-650-876-1777.
Reminder: Your chauffeur's name and mobile number are emailed to you one day before your trip. Keep that email handy.