Premium non-emergency ground transportation for inbound patients and family caregivers traveling to Stanford Health Care, UCSF Medical Center (Parnassus & Mission Bay), California Pacific Medical Center (CPMC), Lucile Packard Children's Hospital, Kaiser Permanente, and the other top-ranked SF Bay medical centers. Multi-day chauffeur with hospital wait, family caregiver coordination, international patient services, climate-controlled discreet vehicles. CPUC TCP# 9225, since 1986.
Stanford Health Care and UCSF Medical Center are consistently ranked among the top 10 hospitals in the United States, and both draw patients from across the country and internationally for cancer treatment, organ transplants, complex cardiac surgery, pediatric specialty care, and second-opinion consultations. Lucile Packard Children's Hospital Stanford is one of the top-ranked children's hospitals in the world. We've been the ground transportation operator of choice for inbound Bay Area medical-tourism families since 1986 — discreet, multi-day chauffeur, family-caregiver coordination, NDA-comfortable.
The standard medical tourism arrangement: SFO arrival, transfer to host hotel, daily round-trip appointments at hospital (often 6-8 hour days with chauffeur waiting during procedures), return to hotel, eventual post-discharge SFO/OAK departure. Hourly rate model with wait-time included.
W-2 employees with background checks and drug testing. Trained on patient confidentiality. NDAs available on request for high-profile patients. We do not document client identities in social media. Professional bearing throughout the medical tourism arc.
Cadillac Escalade ESV / Mercedes-Benz S-Class: leather, climate-controlled, smooth ride. Mercedes-Benz Sprinter Executive: stand-up cabin height for patients who can't bend to enter low vehicles. Strict no-smoking fleet (oxygen-friendly cabin policy).
Most arrangements include patient + 1-2 family caregivers. We coordinate directly with the designated primary caregiver — patients are often sedated, post-procedure, or on procedure-day restrictions and can't reliably communicate. The caregiver is the communication channel for schedule changes.
UCSF and Stanford both have dedicated International Patient Services offices. We work with these teams for inbound international patient transport. Non-English-speaking patients accommodated with translation-app-comfortable chauffeurs or family-translator coordination.
California Public Utilities Commission TCP# 9225 since the 1980s. Fully insured commercial passenger transport. Long-standing relationships with the major medical centers and host hotels. 40 years of repeat medical-tourism families.
All major SF Bay academic medical centers and specialty hospitals. Stanford Health Care (the main hospital + Lucile Packard Children's Hospital + Stanford Cancer Center, all on the Stanford University campus). UCSF Medical Center Parnassus (the historic flagship, world-renowned for neurosurgery and transplants) + UCSF Medical Center Mission Bay (the modern campus, home of UCSF Benioff Children's Hospital and the cancer hospital) + UCSF Helen Diller Family Comprehensive Cancer Center. California Pacific Medical Center (CPMC) Van Ness Campus + Davies Campus (cardiac surgery, transplants). Kaiser Permanente SF + Kaiser Redwood City + Kaiser Santa Clara. El Camino Hospital (Mountain View + Los Gatos). Sequoia Hospital (Redwood City). Mills-Peninsula Medical Center (Burlingame).
Stanford Health Care (Palo Alto): 20-30 minutes via US-101 South. UCSF Parnassus (the historic Inner Sunset campus): 25-35 minutes via US-101 / Octavia / Fell. UCSF Mission Bay (the modern campus): 20-30 minutes via US-101 to the Embarcadero / 3rd Street. California Pacific Medical Center (Van Ness Campus): 25-35 minutes. Lucile Packard Children's Hospital Stanford: same as Stanford (20-30 min). El Camino Hospital Mountain View: 15-20 minutes. Kaiser Redwood City: 15-20 minutes. We pre-route to avoid the worst SF traffic patterns.
Yes — this is a defining part of our medical-tourism work. Stanford Health Care and UCSF Medical Center are among the top 10 hospitals in the United States, and both draw patients from across the country and internationally. We coordinate with the hospital's patient navigation team, international patient services office (UCSF and Stanford both have dedicated International Patient Services), and the host hotels (Stanford Guest House, Family House at UCSF Mission Bay, the Ronald McDonald House at Stanford).
Yes. The most common medical-tourism arrangement is multi-day chauffeur service: SFO arrival pickup, transfer to host hotel, daily round-trip appointments at the hospital (often 6-8 hour days with the chauffeur waiting during procedures), return to hotel, and a final post-discharge SFO/OAK departure transfer. We coordinate with each appointment schedule, advise dispatch of expected procedure length, and the chauffeur stays on-call during the appointment window. Hourly rate model with wait-time included.
Yes. Our standard Cadillac Escalade ESV and Mercedes-Benz S-Class are climate-controlled, leather-appointed, with low-step ingress, and oxygen-friendly cabin (no smoking ever — we are a strict no-smoking fleet). Mercedes-Benz Sprinter Executive offers stand-up cabin height for patients who need to enter and exit without bending. NOTE: we are NOT a medical-transport company. We do not transport wheelchair-only patients without family escort, do not operate gurneys, and do not provide medical care. We are premium non-emergency passenger transport for patients who can walk to the curb with reasonable assistance. For wheelchair-only or stretcher transport, use a licensed NEMT (Non-Emergency Medical Transport) operator.
Our W-2 chauffeurs are trained on patient confidentiality and the discretion appropriate for medical-context transport. NDAs can be signed on request for high-profile patients. We do not discuss client identities, do not document client information in social media, and treat all medical-tourism client information as confidential. Background-checked and drug-tested. We are not HIPAA-covered entities (we are a transportation provider, not a healthcare provider), but our practices are aligned with the discretion expectations of medical-tourism clients.
Yes. Most medical-tourism arrangements include the patient plus 1-2 family caregivers. Our standard pattern: morning hotel-to-hospital with patient + caregiver, chauffeur waits during procedure, evening hospital-to-hotel return. We coordinate directly with the family caregiver designated as the primary contact — many patients are sedated or on procedure-day restrictions and can't reliably communicate, so the caregiver becomes the communication channel for any schedule changes or hospital delays.
Hourly rate model (vehicle + chauffeur + wait time + fuel) is the standard medical-tourism arrangement. Daily packages available for multi-day chauffeur service. Single-trip airport transfers priced as flat-rate. Specific pricing depends on vehicle, hours, daily mileage, and any specialty handling requirements. Long-term arrangements with bulk billing available for repeat patients (chemo cycles, post-transplant follow-up, ongoing UCSF cancer center treatment). Call dispatch at +1-650-876-1777 or use the Quotes form for an exact written quote.
Airport Commuter is a premium non-emergency passenger ground transportation company. We are not a licensed Non-Emergency Medical Transport (NEMT) operator, do not transport wheelchair-only patients without family escort, do not operate gurneys, and do not provide any medical care. We are appropriate for patients who can walk to the curb with reasonable assistance from family. For wheelchair-only, stretcher, or BLS/ALS medical transport, please use a licensed NEMT operator. We are happy to refer you to local NEMT operators if needed.
Reserve via the form or call dispatch directly. Multi-day chauffeur consultations available for cancer treatment cycles, complex surgical stays, pediatric extended stays, and international patient arrangements. +1-650-876-1777 — 24/7 dispatch.