What's Included in Our Rate

The number you see on your quote is the number on your invoice. No surge pricing, no fuel surcharge, no holiday loading. Here's exactly what's bundled into every Airport Commuter flat rate.

Get a Quote » Call +1-650-876-1777

$0
Surge Pricing
$0
Fuel Surcharge
20%
Gratuity Included
30 min
Free Wait Time

Bundled Into Every Flat Rate

Below is the complete list of what's included in our quoted price. We don't add line items at billing time. The number you book is the number you pay.

Professional Chauffeur

W-2 employee driver (in the SF Bay Area), background-checked, drug-screened, with a clean DMV record. Tuxedo or suit available on request for executive and wedding service.

Vehicle & Maintenance

Black SUV, executive sedan, stretch limo, Sprinter van, or party bus — daily exterior wash, weekly interior detail, every 5,000 miles full service. CPUC-permitted, DOT-compliant, fully insured.

Fuel

All gasoline, diesel, and electricity costs included. We don't pass through fuel price spikes. Same rate when crude is $50/barrel as when it's $100.

Tolls

Bay Area bridge tolls (Bay Bridge, Golden Gate, San Mateo, Dumbarton, Richmond, Carquinez, Antioch, Benicia) included on every flat rate. Long-distance tolls outside Bay Area passed through at exact cost with receipt.

Airport Parking

SFO, OAK, SJC short-term parking fees included on every airport pickup. Driver waits inside the airport's limo lot at no charge to you.

Real-Time Flight Tracking

FAA flight data on every booking. Auto-adjusts pickup time for delays, early arrivals, cancellations, and reroutes. How it works »

30 Minutes Free Wait Time

From wheels-down on every airport pickup. Covers deplaning, customs/immigration, baggage claim. Beyond 30 min, hourly rate begins (with notification first).

Standard 20% Gratuity

Driver gratuity is bundled. You're not required to add anything. If your driver provides exceptional service and you want to tip extra, that's appreciated but not expected.

24/7 Human Dispatch

+1-650-876-1777 staffed by humans 24/7/365. Pre-trip changes, real-time issues, post-trip questions — same dispatcher contact for the entire booking lifecycle.

$5M Liability Insurance

Full $5,000,000 commercial liability policy on every vehicle. Annual CPUC TCP# 9225 renewal includes insurance verification. Every passenger covered.

What's NOT Included

Three small categories. Listed up front so there are no surprises.

Additional stops beyond your booked itinerary

If you book SFO → downtown SF and decide to add a stop at Union Square, the extra time is billed at our standard hourly rate. We'll always confirm with you before adding the charge.

Wait time beyond 30 minutes at airport

The 30-minute free wait time covers normal deplaning + baggage. If a customs hold or extreme baggage delay extends past 30 min, hourly rate begins. Dispatcher notifies you before the meter starts.

Gratuity above the included 20%

If you choose to tip extra for exceptional service, that's voluntary and goes 100% to the driver. Not required, never solicited.

Trusted by Executives at

Coca-Cola  ·  Delta Air Lines  ·  UPS  ·  Southern Company  ·  Invesco  ·  Mercer

Long-term corporate Black SUV accounts since the early 2000s

Frequently Asked Questions

What's included in your flat rate?

Driver, vehicle, fuel, tolls, parking at airport, real-time FAA flight tracking, 30 minutes of free wait time at airport pickup, and standard driver gratuity. The number you see on your quote is the number on your invoice.

Do you charge a fuel surcharge?

Never. Our flat rates and hourly rates are inclusive of fuel costs. We don't pass through diesel/gasoline price changes to customers.

Do you do surge pricing?

Never. Our flat rates are the same at 4 AM as at 4 PM, on July 4 as on a Tuesday in February, during fog as during sun. No algorithmic surge multipliers, no holiday loading, no traffic surcharges, no rain surcharges. The price you book is the price you pay.

Is gratuity included?

Yes. Standard 20% driver gratuity is bundled into our published rates. You're not required to add anything additional. If your driver provides exceptional service and you want to tip extra, that's appreciated but not expected.

What about airport parking?

Included on every airport pickup. We don't pass through SFO/OAK/SJC short-term parking fees. The 30-minute free wait time also covers parking time inside the airport's limo lot while waiting for your flight.

What about tolls?

Bay Area bridge tolls (Bay Bridge, Golden Gate, San Mateo, Dumbarton, Richmond) are included in our flat rates. Long-distance tolls outside Bay Area passed through at cost with receipt.

How is hourly billing handled?

For multi-stop chauffeur work and event service, we bill hourly with a typical 4-hour minimum block. Time runs from pickup at first stop through final drop-off. Driver gratuity bundled. Fuel and tolls bundled. No overtime multipliers — same rate at 11 PM as at 11 AM.

Get an Exact Quote

All-in pricing for any pickup and drop-off in our 200+ destinations. The number you see is the number you pay.

Get a Quote » Book a Ride » +1-650-876-1777

All 200+ LocationsThe Airport Commuter StandardWorldwide NetworkAbout+1-650-876-1777
Airport Commuter • Since 1986 • CPUC TCP# 9225 • Fully Insured • AboutOur Network+1-650-876-1777