Frequently Asked Questions (FAQ) About San Francisco Limo and Limousine Service

Question:  How do I reserve my spot on a tour?
Answer:  You can make a reservation either by calling our reservation line (1-800-496-0758), or by filling out and submitting our secure online reservation form.  Your reservation includes a non-refundable deposit, which ensures that your spot is reserved!

Question:  What kind of vehicle will I get for my tour?
Answer:  It depends on the number of people who sign up.  All our tours run in either a stretch Lincoln limo (6- or 10-passenger sizes), an SUV limo (Hummer, Ford Excursion, or Lincoln Navigator), or a luxury limo bus.

Question:  Do you offer discounts for children or seniors?
Answer:  Of course!  Children 2-4 years old can ride on a lap and take our tours for free.  Children ages 5-12 and senior citizens (over 70) receive a 10% discount on all tours.  Sorry, infants (under 2 years old) are not permitted on our luxury tours.

Question:  I already live in the San Francisco Bay Area.  Why should I take one of your tours?
Answer:  Because we offer a unique luxury tour experience, most of our tours are perfect for Bay Area locals as well as tourists and first-time visitors.  Our relaxed, comfortable limousine tours are a great way to meet people from around the bay and the world!

Question:  If something comes up, can I cancel my reservation?
Answer:  Customers who cancel at least 72 hours before the tour departure will not be charged anything.  Customers who cancel less than 72 hours before the tour departure will be charged the full price for the tour.  It costs us to make sure all our tour limos are available ahead of time!

Question:  Are tours ever cancelled due to bad weather?
Answer:  This is California!  Inclement weather is rare.  If the weather does look really bad, we may cancel a tour.  If so, all customers will receive a full refund.  Most of our tours, however, will run unless the weather is really terrible, since we offer a luxury tour experience that is enjoyable no matter what the weather is like.

Question:  Are tours ever cancelled because not enough tickets are sold?
Answer:  A tour may be cancelled if the minimum number of tickets has not been sold.  But because we have several vehicle options for our tours, we require a minimum of just 6 people to make sure a tour takes place.

Question:  Where do tours depart from?  Can I be picked up?
Answer:  All our tours depart from wherever you are!  Tours include free pick-up from anywhere in San Francisco, or pick-up for a small extra fee from anywhere in the wider bay area.

Question:  Do you offer private tours?
Answer:  Certainly!  As a limousine tour company, we can accommodate all different kinds of tours, special occasions, and virtually any luxury transportation service.  To find out more about booking a private tour, visit our main site or call us at 1-800-496-0758.

Question:  Is a tip/gratuity included in the tour price?
Answer:  We do not include gratuity in the price of our tours.  If you find your tour safe and enjoyable, you should feel free to tip your chauffeur tour guide at your discretion.

Question:  When should I reserve my tour?
Answer:  We recommend that you make a reservation at least 2 weeks in advance.  This should ensure that you get a spot on the tour you want.  You can always call to see if there is space available on a tour, up to 24 hours before the tour departs.

Question:  My party is celebrating a special occasion.  Can I arrange something special to go along with the tour?
Answer:  Of course!  As a limousine tour company, we are always happy to make that special occasion a little extra-special.  If you like, you can also book a private tour.  For more information, visit our main site or call 1-800-496-0758.

Question:  What should I wear on my tour?
Answer:  Since we run tours all over Northern California, it depends on where your tour is going.  You can find information about what to wear and much more by linking to the detailed descriptions of each of our tour packages.  In general, we recommend sunblock and light clothes in the summer (with a jacket in case of fog!) and warmer layers in the winter.  Except for wintertime on our Tahoe/Reno and Yosemite tours, a thick coat should never be necessary.

Airport Commuter has been providing a full line of package tours in San Francisco for over 20 years! We are an experienced provider of both superior quality limousine service and affordable luxury tours. Airport Commuter's tour services cover San Francisco, the greater San Francisco Bay Area, and all of Northern California. Our modern cars and experienced, knowledgeable drivers mean that our customers get an exceptional level of service on all of our San Francisco and Northern California tours. This experience and high quality of service makes Airport Commuter's San Francisco Tours the best luxury tours in the San Francisco Bay Area! We offer a wide range of tours, allowing you to experience the magical city of San Francisco and the wealth of Northern California in many different ways. Our tours include several San Francisco city tour options, San Francisco wine tour packages (including a Napa Valley Winery Tour, a Sonoma Valley Wine Tour, or a Napa and Sonoma Valley Wine Tasting tour), and many more tours across northern California. See the sights in San Francisco, including Alcatraz, Chinatown, Fisherman's Wharf, and much more, or visit more far-off locations such as Carmel, Monterey, Lake Tahoe, Reno, and even Yosemite, all in a single day! Our drivers are both safe, courteous chauffeurs and experienced tour guides, prepared to give you a flexible and always luxurious Northern California experience. Airport Commuter's San Francisco Tours, including San Francisco Bay Area and Northern California tours, are the way to go when you want to see the San Francisco area in style.

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